JORDAN HORIZONS TOURS 

Welcome to Jordan; a country steeped in history and ancient monuments, legendary for its hospitality, and rich with diverse natural beauty. We invite you to come and explore Jordan with us. Be taken back with the wonder of Petra, humbled at the genuine welcome of the People, tick off the bucket list of floating in the Dead Sea, and silenced by the vastness of Wadi Rum and much much more. Wherever you go in Jordan it will be an experience you never forget and leave you longing to return. Such is the ability of Jordan to get under your skin and capture your heart.

Jordan Horizons Tours is a full service travel agency based in Jordan. It was established in 2013 with multi-lingual team, who are all travel professionals who realized the need of a reliable and professional travel company to serve and lead the high demand in the Middle East travel market.

We at Jordan Horizons Travel & Tours always strive to captivate our clients with unforgettable travel moments that will last, and provide them with an exceptional service that exceeds their expectations, while conserving and presenting the heritage of Jordan & the Middle East.

 

 

Amman Listing Link on Tripadvisor 
Petra Listing Link on Tripadvisor 
Aqaba Listing on Tripadvisor 
 

JHT HEADER FOOTER 

To book and confirm your tour (SHORE EXCURSION AQABA (CRUISE)) with us please use one of the following methods (choose any of the following that you feel it is easier for you ) :

(1) Online Booking form, please check the below link : 

https://www.cognitoforms.com/JHT8/ShoreExcursionsFromAqabaPortBookingFormJHT

(2) Or download the booking form from one of the links :

Download Link # 01 : SHORE EXCURSION AQABA (CRUISE ) - Booking From

Download Link # 02 : SHORE EXCURSION AQABA (CRUISE ) - Booking From

Complete the booking form.

Return the completed booking form by email (If you choose the online booking form, no action is needed)

When we receive your completed booking form we will be able to book/confirm the tour. Please allow up to 24 hours for confirmation.

When your reservation is confirmed we will send you our confirmation email including details of our Representative and our Operations Manager and their contact details.

The second step after receiving your booking confirmation is payment for the tour.

Please see this link for JHT Payment Methods, Terms and Cancellation policies:

https://www.johtt.com/faqs-travel-advices/67-payment-methods-condition-cancellation-and-refunds

Please check carefully the JHT Payment Methods, Terms and Cancellation policies and advise the payment method :

  1. Online Payment by Credit/Debit Card through the secure link. We will send you the secure link.
  2. Authorization Form for offline Credit/Debit Card payment.
  3. Bank Transfer
  4. PayPal
  5. Western Union / Money Gram

We will then send you our confirmation email with all the appropriate details for your tour.

Please refer to this link for JHT Terms & Conditions:

https://www.johtt.com/faqs-travel-advices/68-jht-terms-and-conditions

If you have any difficulties in filling in the booking form please don't hesitate to ask for help. 

 

PAYMENT METHODS , CONDITION , CANCELLATION AND REFUNDS for Shore Excursions Aqaba

 For all tours a deposit of minimum 25% is required at the time of booking. The remaining balance is required 21 days before the commencement date of your tour.

 Payment for the deposit and the remaining balance can be made using one of the following methods:

  1. Credit/Debit Card Payment

You can use a Visa or Mastercard credit card and Debit Cards to make an advance payment through either Middle East Payment Services (MEPS).  All card payments are subject to a 3% surcharge.

A. Credit/Debit card payments using an online secure link.

Please contact us and a secure payment link will be provided to make an online transaction.

 Using either method for card payments, the transaction will be processed by MEPs Jordan and an invoice will automatically be sent for the amount deducted and will appear on your card statement.

 Please note that you will be charged in Jordanian Dinar. The conversion rate is $1 USD = 0.708 JOD . The 3% surcharge is added to cover the merchant fees.

     B. Credit/Debit Card payments using an authorisation form

To make an offline payment a credit card authorisation form can be downloaded from this link  : Credit Card Authorisation Form 

Fill out the authorisation form and return it to us by email or fax (+96232012213)

Attachments required for payments using an authorization form:

  1. Copy of credit card (both sides) of person who is responsible for the booking
  2. Copy of the passport of the credit card hold

  1. Bank Electronic Transfer

Bank Details

Name of the Beneficiary:

 Jordan Horizons Tours & Travel

Name of the Bank:

 Arab Bank PLC

Account Number in Jordan:

0122-062512-4-510

Swift Code: 

ARABJOAX100

IBAN Code:

JO07 ARAB 1220 0000 0012 2062 5125 10

Bank Full Name :

ARAB BANK PLC (JORDAN )

City & Address:

Aqaba Branch – Jordan

Some other details might be required :

Bank Address : City & Address: Aqaba Branch ( Aqaba ) – Jordan

Our Agency Address if required : Jordan Horizons Tours, Jordan, Aqaba, 3rd Commercial Area , Postal Code 77110

If you want to make an electronic transfer please send us by email a copy of the transfer. Bank transfers are only accepted up to 21 days before the commencement of the tour.

You will be required to cover all bank and transfer fees associated with the transaction (from your bank and ours) so that we receive the full amount for the tour.

  1. Paypal

Account name : This email address is being protected from spambots. You need JavaScript enabled to view it. and subject to a 5% surcharge.  A 5% surcharge is to be added to the final agreed amount for your tour to cover the Paypal fees and charges.

Please send the copy of the transfer by email.

  1. Western Union or Money Gram

If you wish to make a transfer via Western Union or a money gram please contact us for the full details. You will be required to cover the transfer fees yourself so that we receive the full amount for the tour.

CANCELLATION POLICY & REFUNDS

Cancellation requests need to be sent in written form (email).

We recommend that you have travel insurance in case you need to cancel your tour or circumstances arise that lead to the cancellation of the tour to cover any out of pocket expenses you incur.

Cancellation policy for Shore Excursions from Aqaba Port

Day Tour Shore Excursions.

Day tours can be cancelled up to 14 days before the day of the tour and we will refund you the amount you have paid less an administrative fee of 10% of the tour value. If the 10% of the total package price is less than $50USD an administrative fee of $50USD will be charged.

Group bookings : In case of individauls cancelation within a group bookings , we would charge an adminstrative fees of 10 % of the per person value of the tour . 

After that date cancellation fees will be 100%.

Transfer of a confirmed booking to another tour or departure date is deemed a cancellation of the original booking. There will be no refund for cancellation of unused services on or after commencement date.

In case of a travel warning to Jordan the cancellation policy will be handled case by case.

In case of conflicts in neighboring countries cancellation is possible until 07 days before the tour starts. We will charge an administrative fee of 10% of the tour package, or $50USD if 10% of the tour package is less than $50USD and the remainder will be refunded.

In case the cruise ship will not dock in Aqaba Port/Jordan due to weather conditions or any other circumstances we will refund 100% of the tour package value.

Refunds will be made using the same method of payment (unless specified by you for a different method by which to receive the refund) less any bank charges/credit card/ payment fees and charges incurred which are not covered by us.

Multi Day Shore Excursions (From Aqaba Port)

For Shore Excursions with an overnight stay in Jordan the following conditions and policies apply :

The cancellation notice days and fees and charges will apply as for Multi Day Tours  :

For tours with overnight stays the following scale of charges applies:

Days of Notice

Cancellation Fees and charges

Up to 21 days

Administrative fee of 10% of tour value (or $100 USD if 10% is less than $100 USD)

20 – 14 days

25% of the total package price

13 – 08 days

50% of the total package price

07 – 03 days

75% of the total package price

03 – 01 days

100% of the total package price

No show/Cancellation day of arrival

100% of the total package price

Transfer of a confirmed booking to another tour or departure date is deemed a cancellation of the original booking. There will be no refund for cancellation of unused services on or after commencement date.

Please note that some hotels have cancellations policies that are different to our days of notice/cancellation fees and charges and in this case the cancellation policy of the hotel will apply for accommodation charges incurred at that hotel. You will be advised of this separately if applicable.

In case of a travel warning to Jordan the cancellation policy will be handled case by case.

In case of conflicts in neighboring countries cancellation is possible until 07 days before the tour starts. We will charge an administrative fee of 10% of the tour package, or $100USD if 10% of the tour package is less than $100USD and the remainder will be refunded

In case the cruise ship will not dock in Aqaba Port/Jordan due to weather conditions or any other circumstances we will refund 100% of the tour package value.

Refunds will be made using the same method of payment (unless specified by you for a different method by which to receive the refund) less any bank charges/credit card/ payment fees and charges incurred which are not covered by us. 

Refunds

A refund will normally be made to the same account and using the same method used for the original payment. Additional bank charges or credit/debit card charges are not covered by us.

Our Clients & Testimonials

WHY CHOOSE JORDAN HORIZONS TOURS?

We are local

As a Jordan based travel company and inbound tour operator, we know our country in a way that only a local can.

Convenient and Easy

Have a look at our itineraries and ask us to customise them, or send us a query form with your requirements and we will come back to you with suggestions.

Excellent Reputation

We started in 2013, so after 7 years of doing business, we’ve learned how to keep our clients happy and satisfied!

Multi-Lingual staff

We are a team of multi-cultural and multi lingual travel professionals.

24 / 7

We are available at any time when you are in Jordan giving you complete peace of mind for the duration of your trip.

Professionalism

We are fully-bonded and insured, working with top tour operators from around the world, a multi-cultural team of experienced guides and program managers.

Value for Money

By booking direct you get more value for your money. As a local wholesale Jordanian tour company, we maintain favorable rates with the hotels and service providers due to the volume of our business.

Personalized Service

We take great pride in our personalized attention to our clients and our ability to provide you with a tour that is the best fit. No effort is spared in ensuring your safety and enjoyment.

Established Network

We have excellent and well established partnerships with hotels, restaurants, transport companies and other service providers who provide professional, reliable, quality and cost effectiveness services which you as our client benefit from.

HOW IT WORKS ?

Tours available & Customized

With many tours already available to choose from or your tour can be customized.

Save Money / Value For Money

By booking direct you get more value for your money. As a local wholesale Jordanian tour company, we maintain favorable rates with the hotels and service providers due to the volume of our business.

100 % Secure Payments

Payment by Credit Card (Visa & Mastercard) and by Paypal are provided. Your security is important to us!

Everything Upfront

You will receive your confirmation letter of the tour in details and everything will be clear for you.