"We want to let everyone know that this company's customer service is wonderful. We had booked a Tour to "Petra" during a cruise. Unfortunately due to Corona Virus closures our trip was cancelled at the last minute. We contacted JHT to let tell them of the cancellation and requested a refund. Working with Andrea and Mohamed made things move smoothly. Even though the company was overwhelmed with other cancellations we received a full refund in a timely manner. We will certainly use this company when we get our cruise rescheduled."
"for a private tour with guide to Petra. We were already in Dubai when USA requested citizens come home immediately or be quarantined in Europe. We were touring Middle East and ending in Amsterdam. Of course, plane tickets had to change and we returned home. JHT was so kind to return our deposit without our requesting. That is sign of excellent company. Andrea and staff helped us immensely plan our tour. Thanks again and we are planning for next year and definitely we will do a ditto of this years plan but with extra days! Thanks again and Inshallah next year!"
"We had an amazing trip! We felt relaxed a looked after. Thank you to our driver Romi Badarneh. He was not only a driver, he also took care of us, made us feel welcomed and happy. He did above and beyond to ensure that we are feeling comfortable.
We would recommend to travel to Jordan with this company. Ask for Romi"
"We were really excited with our choice to book the in land activities with Jordan Horizon Tours. We were a company from 5 friends from Greece and Romi the driver made our trip excellent. Romi made us feel safe through our road trip and he deserves special thanks. You have to choose him if you decide visit Jordan. His driving skills are great, we had interesting conversation through travelling and he find us exceptional traditional spots for shopping and to try Jordan traditional cuisine. Generally it is a high standard company and the can create your schedule as you wish. We met Wadi rum, Petra, Dead Sea and Amman in 3 days!!! Thank you very much! A must go experience!!"
"Thank you to Andrea at Classic Wadi Rum Tours for contracting Jordan Horizons Tour! Our border crossing from Eilat - Aqaba was very quick and easy with a guide. Our driver Faed was great - he took us to Wadi Rum, then Petra, then to Amman. Having a private driver/tour not only saved us time, but he got us quickly through checkpoints, ordered us food, bought us tickets, and connected us with local tour guides (in Wadi Rum & Petra).
"Excellent arrangement of the trip, very professional and kind driver, high quality of the local guide in Petra (speaking surprisingly good Italian!) and of the lunch (delicious!). Absolutely wonderful jeep tour of the Wadi Rum with an amazing guide. Last but not least, great customer care from the booking via email to the absolutely wonderful before and after our trip, always careful and supportive. We will surely ask JHT to organise the trip. Highly recommended!!"
"Jordan Horizons set the bar high from the start. Their professionalism is unmatched. Andrea helped us to organize a custom tour for our short stay in Jordan (4 days) at the last minute because our cruise ended up getting cancelled. Hisham (our driver) met us at the airport and took care of us very well for our entire stay. He was super friendly and informative, provided us with water, coffee and tea throughout our journey. He took excellent photos of us, and pointed out views/monuments throughout our trip which helped us capture our valuable memories.
"This was a day we looked forward to and the company, guide, and drivers did not let us down. We were a party of 4 and had planned a day to see both Petra and Wadi Rum. Making reservations online was very easy and the company was very responsive to all of my questions prior to scheduling the day long tour. We were met right as the instructions said at the port and met our driver Youssef who drove us to Petra. He was very good about telling us about his country and things we saw along the way.
"This trip has been very unique and exceeded our expectations in different ways.
From vast landscapes to a narrow siqs, from beautiful sunsets to a beautiful night skies, from deep valleys to high mountains and from cities to a local Bedouin camps, everything was mesmerising.
Both Hisham and Suleiman are our friends now and we are happy to have come across these two beautiful souls. Inshallah we will meet soon again."
We offer a high quality service, whereby we remove any worries by organising everything according to your wishes ahead of time, sending you a detailed travel itinerary and comprehensive information on your tour arrangements.