The Port of Aqaba is situated in southern Jordan on the north shore of the Gulf of Aqaba. It can accommodate ships handling a wide variety of cargo,. The port also has a separate passenger terminal, which services cruise and passenger ships. The Aqaba port has the capacity to handle up to 23 ships of various sizes and models, in addition to 8 ships in anchorage.
Some of the major shipping lines utilizing the Aqaba Port: Maersk- Sealand, PIL, MSC, Evergreen, P&O Nedloyd, HUAL, COSCO, UASC, SETH, NYK, APL, CMA, Gearbulk, Messina, Wan Hai Line and Wallinus.
You are required to provide your full passport details to us when you book this shore excursion.
In order to be authorized to pick guests up from the Port Area we are required to submit a visa manifest to the Border/Port Authority. The visa manifest requires the full passport details for all guests. This manifest is stamped and authorized which allows our guides and drivers with their vehicles to gain entry to the Port Area to pick up the guests from the front of the ship.
If you do not provide us with the full passport details of all guests, you will be required to catch the public shuttle bus from the Port area to the town centre. This can take from 1 – 2 hours and can cause significant delays for your tour.
This is why we ask for your full passport details when you submit your booking form for a Shore Excursion Tour with us.
Please note that Shore Excursions need to be booked a minimum of 72 hours in advance so that we are able to get an authorized and stamped copy of the Visa Manifest form the Border/Port Authority.
Your driver and/or guide (if you have a guide for the duration of your shore excursion) will be waiting for you with a sign with your name on it at the front of the ship. It will be easy to find them.
Examples :
Cruise Ship Passengers are provided with a free and automatic visa to Jordan when taking a tour in Jordan (providing they are from a non-restricted nationality). For a list of countries that are restricted and non-restricted please see here .
Restricted nationalities need to apply for a visa in advance.
If you are not satisfied and are unhappy with a certain aspect of our services/tour you should immediately inform your driver and/or guide or ask to be in contact your trip consultant (whilst you are on tour), as the majority of such problems can usually be solved on the spot. If not you should inform the general director of the agency. In case of complaints you should inform the agency in writing within 15 days after the end of your trip. A letter of reclamation should include the justified proof. JHT is not responsible for all the reclamations submitted after 15 days after the end of the trip. In the unlikely event that you are disappointed with your hotel accommodation, transportation and any other service you can easily contact our team (whilst your are on tour), and we will take it in consideration.
