Passenger Terminal Hours:

• Sunday to Thursday: 08:00 – 24:00
  Tourist group entry is allowed until 21:00.

• Friday and Saturday: 08:00 – 15:00
  Tourist group entry is allowed until 12:00.

Closed for the following occasions:

• Yom Kippur

• First Day of Eid al-Adha

Note:
Opening hours may also differ on other Jewish, Christian, Muslim, and national holidays. For Jewish holidays, refer to: Opening Hours for Holidays
Jordan’s holiday hours are typically announced with little notice. Be aware that border closures may occur unexpectedly and beyond our control.

• Israeli Visa: Free

• Israeli Departure Tax: 180 NIS (approx. $57 USD) per person. Payable in NIS or USD.

• Jordanian Visa:

  • 40 JD (approx. $60 USD) per person if not included in your tour package or if eligible for a free visa (for stays less than 2 nights). Must be paid in JOD. ATMs and exchange offices are available at the border.

  • Without meet-and-assist service from our agency, you cannot obtain a visa on arrival at this border.

• Jordanian Departure Tax: 10 JD (approx. $15 USD) per person. Must be paid in JOD.

• Border Transfer Costs:

  • Shuttle bus: 7 JD (10 USD) per passenger, plus 1.5 JD (2 USD) per luggage item.

  • VIP service: approximately $170 USD per person.

Note: Rates are subject to change without notice. As an agency, we are not responsible for last-minute changes, and any applicable surcharges would be the responsibility of the guest.

We offer a special Meet and Assist Service for our guests arriving at the Allenby Bridge / King Hussein Border. Normally, visas should be obtained in advance, but as a special service for our clients, we can facilitate your visa on arrival, especially if you're staying 2 or more consecutive nights in Jordan.

For this service, we will handle the necessary paperwork in advance, including your passport details, accommodation, itinerary, and arrival/departure information, which will be submitted on a "manifest." This allows us to meet you upon arrival and assist with your entry process.

Without the meet-and-assist service, you must arrange your visa in advance, as visas are not issued on arrival without this service.

At the Israeli Terminal:
Your vehicle will drop you outside the Israeli terminal. Enter and proceed to the exit tax kiosk to pay your departure tax (payable in local currency, USD, or Euros).
Take the exit tax invoice to the immigration counter along with your passport.
After processing, wait in the designated seating area until you are called to board your shuttle bus.

Between the Border Terminals:
Wait for your shuttle bus. Be aware that there are different buses for tourists, Jerusalem residents, and West Bank Palestinians. Ensure you board the correct bus.
The Jordanian police will collect your passports during the journey. They will be handed over to Jordanian immigration when you arrive at the Jordanian terminal.

At the Jordanian Terminal:
Your name will be called, and you will receive your passport. Our driver or guide will meet you at the terminal and assist you with the visa-on-arrival process.

At the Jordanian Terminal:
Upon arrival at King Hussein Bridge, proceed to the Tourist Terminal. Pay any applicable exit tax and get your passport checked. You will receive your exit stamp on a separate document.
Staff will keep your passport and return it once you board the shuttle bus.

Between the Border Terminals:
Wait until there are enough passengers to board the shuttle bus. For a quicker crossing, opt for the VIP service.
Purchase a ticket for the shuttle, and your passport will be returned to you.

At the Israeli Terminal:
Once you arrive at the Israeli terminal, drop off any large luggage for security checks. Keep your hand luggage with you.
Proceed through passport control and immigration. After processing, you will be issued your visa and continue through customs.

If you’re using the meet-and-assist service, we require the full passport details of all guests. This information is necessary to prepare the visa manifest, which allows our driver or guide to assist you at the arrivals terminal and help with the visa-on-arrival process.

Yes, we can arrange private transfers from Jerusalem or Tel Aviv. Please note that private transfers in Israel can be expensive. For rates and further details, contact us directly.

For groups with a licensed transport company, your vehicle can enter no-man’s-land and transport you across from the Israeli departure terminal to the Jordanian arrivals terminal. This eliminates the need to wait for the public shuttle bus. Upon reaching the Jordanian terminal, our guide will meet you and assist with the visa-on-arrival process.

If your first point of entry into Jordan was Queen Alia International Airport, your passport will have a Jordan entry stamp. If you plan to cross into Israel and do not intend to return to Jordan, you may not have an exit stamp from Jordan, which could raise questions about how you exited.

To avoid this, inform airport staff upon arrival that you plan to cross into Israel. Request that your visa be issued on a separate piece of paper rather than inside your passport. However, approval is not guaranteed, and it depends on security discretion.

Typically, the Israeli border control at Allenby Bridge will stamp your passport. You can request that they stamp a separate document instead of your passport, but make sure to ask clearly. While not guaranteed, the Israeli authorities will likely accommodate this request.