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Private and group Trips , Tours, holidays and vacation of Jordan with English speaking guides and drivers

Our Tours FAQs


  How can I find the rate for this tour?

Kindly contact us for in order to quote the rates for you, please submit the inquiry form mentioning the dates of your travel, how many people, how many adults / children / infants and the hotels categories: 3* / 4* / 5* .

  How to book a tour?

Kindly submit the inquiry form for this tour where you will find it in the right side or contact us by email : info@johtt.com . Then we will be able to assist you to proceed with the booking .

  Minimum Time for Booking Tours

For day tours we will accept reservation requests up to 48 hour before tour commencement date. For overnight tours we will accept reservation requests up to 72 hours before tour commencement date.

  Can I customize a tour?

Certainly, yes. Please contact us for any customizations and our sales team will be able to assist you for this.

  Can I choose the hotels categories to be booked, or can I book the hotels for this tour by my own and the other bookings arrangements by Jordan Horizons Tours?

Yes, sure. in the inquiry form or by email, please specify the hotels categories, or if you want to book the hotels by your own.

  What about entry visa and passport requirements ?

Kindly check out our knowledge Base :

Travel Guide & Insight >  Knowledge Base >  F-All about Jordan & FAQs >  Jordan Visa

Based on your nationality, either you can get the visa on arrival, so no need for any arrangements in advance, or you need to get your visa arranged in advance. Please contact us and provide your nationality in order to let you know about the visa to Jordan for you .

  What about the payment methods, conditions, cancellation policy and refunds ?

Kindly check out our knowledge Base :

Travel Guide & Insight > knowledge Base > A-Jordan Horizons Knowledge Base >  JHT Payment Methods , Conditions, Cancellation And Refund Policy

  What is the check-in time & check-out time at hotels, and also , Is late check out available ?

Check-in time at hotels is 14:00, check-out time at hotels 12:00 noon. Late check out in low seasons is subject to availability, However in high and peak season , it won’t be available .

 What I should prepare for Petra Tour?

Sportswear, baggy pants, and walking shoes are advisable. Keep in mind the relative conservatism of Middle Eastern societies. Summer evenings can be quite cool, so one should be prepared to wear a shawl or sweater. Winters are cold, windy and rainy.

  How should I dress?

When planning your clothing needs (particularly women), remember that you will be travelling in a Muslim country, albeit not a very conservative one. Too much body should not be displayed. Women and men can wear shorts, though it’s preferable for women to avoid wearing them while walking in Amman’s city centre or when you are visiting country areas away from the main tourist sites. By following the above guidelines, you will feel more relaxed. Make sure you bring with you comfortable walking shoes, a hat and sun block. The weather is usually warm in summer, but winters can be very cold, evenings are cool year round, so bring adequate warm clothing with you. If you were sleeping in the desert then you would need a warm sweater and jacket even in summer.

  We want to book the Golf Carts in Petra

Golf Carts in Petra are Subject to availability, Please, note that golf carts are owned by the PRA (Petra Region Authority) this is not a service we own/manage. As such since this is not a service we are responsible for, we can’t promise/guarantee it to our clients. Because there’s currently only a limited number of electric golf carts available for hire. It is not possible to pre-arrange/book this service. It’s made so that other groups who may be more in need of it get a fair chance upon their arrival at the site. In our experience we can share that priority in allocation is typically given to groups with any elderly travelers, people with any physical disabilities & families with infants/children. Other travelers can request to get it as well, presuming it’s available on the time of their arrival at the visitor center (if not occupied by other groups). JHT drivers/guides can assist you in requesting/arranging this service on spot if PRA confirm availability at your time of arrival at site.

  What is Jordan Pass ?

The Jordan Pass is the ultimate sightseeing package that has been especially tailor-made for visitors to the beautiful Kingdom of Jordan. It gives pass holders the ability to make the most out of their trip visiting top sights and attractions while saving time, money and efforts.  Hassle-free prepaid entry to over 40 attractions in Jordan. Free downloadable digital brochures covering all of Jordan’s tourist attractions. Waiving of tourist entry visa fees if you purchase the Jordan Pass before arrival to Jordan and stay a minimum of three nights. For more details , please check this link : https://jordanpass.jo/

 Is the Jordan Pass really worth buying?

Targeted at the independent traveler, the Jordan Pass gives you access to over 40 main tourist sites – yes, including Petra – and will help save you money, especially if you’re staying for a minimum of 3 nights in Jordan.

  What about the food and restaurants?

Eating is the most popular national pastime hence the Jordanian cuisine is quite refined. Most hotels offer continental breakfast and buffet dinner with a choice of western and Arabic foods. Restaurants at sites usually offer traditional Arabic food or buffet lunches. In the major cities you’ll also find international restaurants, including McDonalds, Burger King and other healthy restaurants ! You are allowed to consume alcoholic drinks freely.

 What is the official currency of Jordan ?

 The official currency of Jordan is the Jordanian Dinar (JD) & it is divided into 1,000 fils, although many people refer to piasters. One piaster equals 10 fils, so there are 100 piasters in a dinar.

Notes: 5, 10 and 20 and 50 dinars.

Coins: 5, 10, 25, 50, 100, 250, 500 fils

US$1 = JD 0.708 (JD IS PEGGED TO THE US$)

You will get the best exchange rate at exchange shops and banks, although the banks at the borders and in the airports charge a small commission. If you carry travellers’ checks, you will be charged a commission ranging from JD 3 to JD 8 even at a bank, sometimes for each check, so carry larger denominations. Hotels will charge a premium for changing money, so try to avoid this. All Banks are closed on Fridays and Saturdays, though some exchange shops remain open. ATMs are available throughout the country, but are not available in Wadi Rum so please ensure that you have enough cash on you. Credit/Debit cards are accepted at major retailers and hotels.

 Are credit cards widely accepted?

In the main cities and most hotels throughout the country, credit cards are generally accepted. However, you are likely to find that Bedouin camps, smaller shops, and restaurants are cash only. It is recommended that you keep cash on you, so you don’t find yourself out in the desert, far from an ATM!

 What should I pack?

 Kindly check out our knowledge Base :

Travel Guide & Insight > Knowledge Base > A-Jordan Horizons Knowledge Base > Pre-Trip Checklist: Things To Know Before You Travel To Jordan

This depends largely on the season and the activities you’ll be doing. As Jordan has a desert climate, expect high temperatures and a lot of sunshine in the summer; comfortable temps and some rain in the spring and fall; cold weather, shorter days, and much more rain (and occasionally snow) in the winter. The best way to prepare is to bring breathable layers (natural fabrics are recommended) that can be added and removed throughout the day with the changing conditions. If you will be hiking, be sure to pack appropriate footwear. And of course, you’ll need sunscreen and a hat. If you’ll be spending time in Amman, don’t forget to bring along clothing that you’d wear in a city. Many locals in Amman are well-dressed and some restaurants enforce a dress code, so you will certainly be out of place (and maybe not allowed in) if you try to attend a nice rooftop dinner in your hiking gear.

 Is there any special advice for women travelers while visiting Jordan?

There are many touristic areas in Jordan where special concerns are not necessary; however, in less touristic places, relatively modest dress is recommended. Women should avoid very short and tight clothing; keep their shoulders and knees covered. For instance, wearing shorts is not very common among Jordanians. Dressing with relative modesty is a way of respecting the local culture.

 Electricity in Jordan

Electricity in Jordan is 220 volts and the outlets accept the European two-pin plug. Many of the hotels throughout Jordan will provide different power sockets in their rooms although it is always wise to carry at least one world-wide adapter with you.

 Will I be able to exchange dollars, Euros, or other currencies in Jordan?

 There are a large number of banks and exchange offices that can change cash and travelers’ checks in Jordan. Moreover, many touristic shops, restaurants, and bars will actually accept dollars or Euros at rates that are relatively close to the official ones. Makes sure you know the current exchange rate of dollars or Euros to Jordanian dinar.

 Booking procedure

Kindly check out our knowledge Base :

Travel Guide & Insight > knowledge Base > A-Jordan Horizons Knowledge Base >  Booking And Confirmation Steps

 Travel Insurance

JHT does not provide travel insurance as part of our tour packages. It is highly recommended that you contact a travel insurance provider and take out travel insurance for the duration of your tour.

  Children Policy

For all JHT tours children over the age of 12 are counted as an adult and charged the full rate.

It is important to check regarding children policies per hotel. Some hotels allow one child sharing parent’s room from while others allow two. Also age of children vary from one hotel to another. Some hotels grant children stay at 50% of the adult price. Exact prices will be confirmed at the time of booking/request. At some hotels children are granted 50% off meals while other hotels charge flat rate for meals. Also hotels may apply restricted access times for children into leisure facilities. Kindly ask for all needed details at the time of booking.

Children accommodation arrangements and meals are not included within the quoted room rate. When a child shares the room WITHOUT EXTRA BED there are no additional accommodation charges but there will be a supplement charged for any meals required. The meal supplement is according to the hotel policy. If extra bed is needed then the room rate is based on a TRIPLE ROOM.

 JHT Driver

You will be accompanied on your tour by an English Speaking Driver (if your final itinerary includes transfers). Whilst not an official licensed Ministry of Tourism guide, your driver will assist you during your tour but is unable to enter the sites with you. Kindly note that your driver is not a guide and he cannot act as a guide, your driver will transfer you from destination to another only by dropping you off and picking you up. There are local guides available to hire on sites and it is optional to hire, mainly we include the guide in Petra and Jerash , in Wadi Rum during the jeep tour you will have a local Bedouin guide . Your driver transfers you according to your itinerary (destination to destination), he will assist you with where to have dinners/lunches, he will be able to advise you the time of pick up and drop off …etc , he might be able to explain about the areas and sites you visit , about Jordan, some facts and some traditions . He will be able to arrange the optional tours He is not at your disposal 24/7.

 Services provided in Wadi Rum & 4x4 jeeps in Wadi Rum

As per the regulations of the Wadi Rum Authority tour activities must be handled by the Bedouin of Wadi Rum, using the their 4WD vehicles, camels, horse riding and hot air balloon or any other activities that takes place within Wadi Rum Protected Area. JHT cannot guarantee the quality of the services provided by local Bedouin serving such services or activities. 4x4s in Wadi Rum are old vehicles (no A/C) and belong to the local Bedouin association. The vehicles in Wadi Rum are owned by the local Bedouin associations and are in a poor state. Given that we don’t have any other choice when it comes to transportation in Wadi Rum, we can only advise our clients about their state. Jeep tours in Wadi Rum are to support the local community of Wadi Rum Protected Area and Natural Reserve.

 Do they speak English in Jordan?

Although Arabic is the official language, English is widely understood among the educated and the upper and middle classes. As an old British colony since 1946, English is the main foreign language adopted in Jordan. It is taught alongside Arabic, which makes it a prior foreign language in Jordan. Nowadays, English language competes with Arabic in many fields such as media, business, and scientific studies. In general, we believe that people traveling to Jordan wouldn’t have any problem regarding interacting with local people. But, obviously don’t expect the local bus/taxis driver or people living in the rural areas to quote Shakespeare at you though…

 Do women have to wear Hijab?

No, hijab is not required in Jordan — unless entering a mosque, which you are not likely to be allowed to do unless you are Muslim. While you will see many women wearing hijab in Jordan, there are also plenty of women who do not wear them. That being said, you will notice that for the most part (outside of the international bars and restaurants), women dress conservatively, with chest, shoulders, and legs covered.

 Is it safe to travel to Jordan?

We know that the whole world is worried about the stability and safety in Middle East, and everyone is wondering if Jordan is a safe travel destination. But Jordan is a safe and visitors- friendly destination, and Jordanian government and people make every effort to keep it that way. People travelling to Jordan will not feel unsafe or threatened during their time in the kingdom and never got the impression that they were not welcomed here. Jordanian people are known for their warm hospitality, and therefore with this friendly and welcoming trait, you’ll make lots of local friends.

However, despite its blurry location, the truth is that Jordan is a country that, somehow, managed to dissociate itself from the Middle Eastern conflict so, compared to many of its neighbors in the Middle East; Jordan is an exceptionally safe country to visit. Today, it is a safe, touristic destination that welcomes any type of traveler and, with proper planning, any solo female traveler can enjoy.

Jordan maintains a steady and strong alliance with whole world, like an old oak tree firmly rooted, undisturbed by the constant ebb and flow of present-day challenges, especially in this turbulent area. Here in Jordan, we treasure peace as something sacred. Our heartfelt wish for a world where peace to reigns worldwide, enabling every person to lead lives filled with harmony and fulfillment.

We are here in Jordan believe in peace, and we are always trying to make our country oasis of peace and coexistence.

 Buying a Sim Card for Jordan?

 If you’re looking for information on navigating Jordan, having a GPS in your car is highly recommended to ensure a smooth and hassle-free drive. Alternatively, utilizing Google Maps on your mobile phone can also be an excellent option, offering reliable guidance throughout your journeys in Jordan. You may inquire with the rental car company about the availability of GPS devices for the entire rental duration.

Upon arriving in Jordan, consider purchasing a prepaid cell phone card for added convenience. These cards provide an opportunity to stay connected with your family, friends, tour guides, drivers, car rental company, and hotels during your stay. Incoming calls are free, whether they are from abroad or another Jordanian number, and local call rates apply. Notably, there is no need for a contract with the mobile phone company, as the Jordanian SIM card and cell phone service are prepaid.

Many providers offer internet packages with 8-16 GB of data, enabling you to use Google Maps for navigation. To utilize prepaid Jordan SIM cards, ensure that your cell phone is unlocked and compatible with SIM-unlocked GSM 900 international cell phones.

Prepaid SIM cards are readily available at distributors or mobile phone shops in Jordan. Upon completing immigration and heading to the airport’s reception hall, you’ll find three major Jordanian cell phone operators—Zain, Orange, and Umniah—offering prepaid cell phone cards. Zain is recommended, with a cost of approximately 23 USD, inclusive of free local calls and an internet package.

 Do I need a guide?

 When planning a trip to the captivating country of Jordan, one of the most pressing questions that often comes to mind is, “Do I need to hire a guide?” Jordan is a land steeped in history, culture, and natural wonders, offering a diverse range of experiences. Whether you’re a seasoned traveler or embarking on your first adventure, the decision to hire a guide or go solo can greatly impact your journey. In this blog, we’ll explore the pros and cons of both options, helping you make an informed choice for your Jordanian adventure.

The Benefits of Hiring a Guide:

1.Local Expertise: Jordan boasts a rich history and a wealth of cultural intricacies. A knowledgeable guide can provide context, historical insights, and a deep understanding of the places you visit, enhancing your overall experience

2.Language Assistance: While English is widely spoken in Jordan, a guide can assist with Arabic language nuances, making interactions with locals even more meaningful.

Logistics and Navigation: Navigating Jordan’s winding streets, bustling markets, and remote destinations can be challenging. A guide takes the stress out of logistics, ensuring you make the most of your time.

Safety and Comfort: A guide can help ensure your safety, particularly in more remote areas like the desert. They can also handle unexpected situations, giving you peace of mind.

The Advantages of Going Solo:

Flexibility: Traveling independently offers the freedom to create your itinerary, change plans on the fly, and linger longer at places that pique your interest.

Cost Savings: Hiring a guide can be an added expense. Going solo allows you to tailor your trip to your budget, choosing where to splurge and where to save.

Personal Connection: Exploring on your own can lead to more authentic interactions with locals, allowing you to forge connections and experiences that might be limited in a guided tour.

The Decision:

Ultimately, the choice of whether to hire a guide in Jordan depends on your travel style, preferences, and priorities. If you value convenience, in-depth knowledge, and worry-free logistics, a guide may be the way to go. On the other hand, if you seek adventure, flexibility, and a more personal connection with the culture, going solo can be immensely rewarding.

In many cases, a balanced approach can be ideal. Consider hiring a guide for complex sites like Petra or Wadi Rum and exploring smaller towns and less touristy areas independently. This way, you can savor the best of both worlds.

In conclusion, whether you choose to hire a guide or travel solo in Jordan, the country’s undeniable beauty, rich heritage, and warm hospitality are sure to leave an indelible mark on your heart. Your journey through this mesmerizing land will be an adventure, no matter how you decide to explore it.

 Can I exchange foreign currency at the airport?

Obviously, like any airport in the world, Queen Alia International Airport in Jordan had ATM machines located throughout the airport, making it convenient for travelers to access cash if needed. However, when it comes to exchanging money in Jordan, you’ve got a few options to consider. The “best” way really depends on what suits your needs. Here’s a breakdown:

Currency Exchange Offices: These are easy to find in major cities and tourist areas. They usually offer competitive rates, and you can quickly exchange your cash. Just compare rates at a few places to get a good deal.

Banks: Most major banks in Jordan offer currency exchange services. They’re reliable, and their rates can be competitive. Keep in mind that banks might have limited hours and could charge service fees.

ATMs: ATMs are all over Jordan, especially in cities and tourist spots. Using your international debit or credit card at an ATM is a convenient way to get local currency. Check with your bank for international transaction fees, and give them a heads-up about your travel plans.

Hotels and Airports: While hotels and airports do offer currency exchange services, their rates might not be as favorable as banks or exchange offices. It’s handy if you need a small amount of local currency when you arrive.

Credit Cards: Credit cards are widely accepted in Jordan, especially in larger places. They’re a convenient way to pay for things. But it’s a good idea to carry some cash for smaller places that might not take cards.

Traveler’s Checks: Traveler’s checks aren’t as common these days due to the ease of using ATMs and credit cards. Finding places that accept them might be a bit tricky.

Just remember to keep an eye on exchange rates and any fees. Shopping around for the best rates is always a smart move. Also, make sure your bank knows you’re traveling so your cards work smoothly during your trip.