Question 1

How can I find the rate for this tour?

Accepted Answer

Kindly contact us and submit the inquiry form with your travel dates, number of adults/children/infants, and hotel category (3*, 4*, or 5*) to receive a quote.

Question 2

How to book a tour?

Accepted Answer

Please submit the inquiry form or contact us by email at info@johtt.com to proceed with booking.

Question 3

Minimum Time for Booking Tours

Accepted Answer

For day tours, reserve at least 48 hours before the tour. For overnight tours, at least 72 hours prior is required.

Question 4

Can I customize a tour?

Accepted Answer

Yes, we welcome customizations! Contact our sales team and we’ll assist you with a tailored itinerary.

Question 5

Can I choose the hotel category or book hotels myself?

Accepted Answer

Yes. In the inquiry form or by email, you can specify the hotel category or let us know if you prefer to book hotels on your own.

Question 6

What about entry visa and passport requirements?

Accepted Answer

Check our knowledge base or contact us with your nationality. Some nationalities get visa on arrival, others require prior arrangements.

Question 7

What about payment methods, conditions, cancellation and refunds?

Accepted Answer

Please review our payment and cancellation policies in the knowledge base or contact us for guidance.

Question 8

What is the hotel check-in/check-out time and is late check-out available?

Accepted Answer

Check-in is at 14:00, and check-out at 12:00 noon. Late check-out is possible in low season subject to availability.

Question 9

What should I prepare for a Petra tour?

Accepted Answer

Wear comfortable walking shoes and conservative clothing. Bring a sweater for evenings and dress warmly in winter.

Question 10

How should I dress in Jordan?

Accepted Answer

Dress modestly. Women can wear shorts in tourist areas, but avoid them in city centers. Bring layers for cool nights.

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